Customs Trade Agent

FedEx Logistics; Memphis (TN); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Memphis coordinates documentation required by US Customs for entry of goods, delivering impeccable customer service to importers. The role involves classifying goods for customs release, data entry, and processing import-related documents for submission to US Customs.

Candidates should have a HS diploma or GED, with 1 year of computer-system experience and strong communication, organizational, and interpersonal skills.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• One year of experience using computer systems with data entry, document creation, and navigation of standard software.
• Excellent verbal and written communication skills.
• Organizational and interpersonal skills; able to work independently with minimal supervision.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service to importers.
• Obtain correct classification of goods for customs release from tariff books, SOPs, or internet.
• Perform data entry and processing of import-related documentation for submission to US Customs; may handle limited PGA’s.
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing regulations and work with internal staff to deliver high-level service.
• Process agency brokerage shipments and ensure all policies are followed.
• Overtime may be required; duties assigned by supervisor.

Skills

Customer service

Data entry

Communication skills

Organizational skills

Inter-personal skills

Independent worker

Education

HS Diploma or GED

Tools

Database systems

Microsoft Office

Data entry software

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
Adhere to all international importing regulations.
Work closely with other internal staff and departments to deliver high level of service to customers.
Process agency brokerage shipments.
Ensure all government and organizational policies are followed.
Performs other duties as assigned. Paid Training Provided.
HS Diploma or GED required. No industry experience required. No work experience required.
A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.
Preferred Qualifications: Monday–Friday, 6:00 AM–2:30 PM CST. Hybrid role with strong onsite expectations, especially during training (7:00 AM–3:30 PM onsite). Must be comfortable working onsite regularly. Candidates must live within 50 miles of the FedEx campus in Memphis, TN 38116. After successful training and meeting performance expectations, hybrid eligibility may be considered based on business needs. Overtime required as needed.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: Typical starting rate:$17.95
Additional Details
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.