Customs Trade Coordinator

FedEx Logistics; Dallas (TX); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Hybrid work arrangement

Job summary

FedEx Logistics in Dallas, TX is seeking an entry-level Import Coordinator to manage government documentation for US customs, ensure accurate goods classification, and process related data with a focus on service quality. The role supports brokers and internal teams and may involve remote filings.

The position requires a high school diploma or GED, with a preference for at least 6 months of prior work experience and 1+ year using computer systems.

Qualifications

• HS Diploma or GED required.
• No industry experience required; 6 months of work experience preferred.
• At least 1 year of experience using computer systems in a professional or educational setting.
• Strong communication and organizational skills; ability to solve problems.

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from databases, SOPs, tariff books, and internet resources.
• Data entry and processing of import-related documents for submission to US Customs; may handle all PGA (Participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Collaborate with internal staff, departments, other FedEx operations, and customers to deliver high-level service.
• Process agency brokerage shipments; may handle remote filings.
• Ensure all government and organizational policies are followed; paid training provided.
• Handle high volume and time-sensitive work; work independently with minimal supervision.

Skills

Excellent communication

Data entry

Customer service

Organizational skills

Interpersonal skills

Time management

Problem solving

Education

HS Diploma or GED

Tools

Microsoft Office

Tariff database software

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications: Shift: Mon - Fri 8:00 AM - 5:00 PM CST Location: This is a hybrid role; must reside within 50 miles of facility.

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.