Customs Trade Coordinator

FedEx; Miami (FL); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Remote work eligible

Paid training

Health, vision, dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics is seeking a detail-focused Import Coordinator to manage customs documentation for US entry and ensure accurate classification for release. The role involves data entry, processing, and coordination with carriers, brokers, and government agencies.

The position supports high-volume, time-sensitive work, with potential remote work and campus-based requirements in Miami, FL or Memphis, TN. A minimum of 6 months experience and MS Office proficiency are preferred.

Qualifications

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Proficiency in MS Office, Outlook, and basic office equipment.
• Excellent communication skills, verbal and written.
• Strong organizational and interpersonal skills.
• Problem solving and ability to handle high-volume, time-sensitive work.
• Ability to work independently with minimal supervision.
• Ability to use multiple systems and reference material; interact with customers, carriers, brokers, government agencies, internal staff and departments.

Responsibilities

• Coordinate documentation for US Customs and entry of goods.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release.
• Data entry and processing of import documentation for submission to US Customs.
• Maintain and update shipment documentation in compliance with record-keeping requirements.
• Adhere to all import/export regulations.
• Collaborate with internal staff, other FedEx operations and customers.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government policies are followed.

Skills

Data entry

Communication

Organization

Interpersonal

Problem solving

Independent work

Time management

Multi-system usage

Customer interaction

Education

HS Diploma or GED

Tools

MS Office

Outlook

Office equipment

Job description

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

• Provide impeccable customer service
• Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other fedex operations, and customers to deliver high level of service to customers.
• Process agency brokerage shipments.
• May handle remote filings
• Ensure all government and organizational policies are followed.

• HS Diploma or GED required.
• No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required.
• Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner)
• Excellent communication skills, verbal and written
• Organizational Skills
• Inter-personal skills
• Problem solving Skills
• Handle high volume of work
• Handle time sensitive work
• Ability to work independently with minimum supervision
• Ability to use multiple systems and reference material
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
• Performs other or additional duties as assigned
• Paid Training Provided

HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment with the ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.

Preferred Qualifications

Tuesday-Saturday 7:00am-3:30PM. This position is eligible for remote work and may be located in Memphis TN or Miami, FL. However if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.

Pay Transparency

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay

Typical starting rate: $22.64

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.