Customs Team Leader

WR Logistics; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

WR Logistics in Atlanta, GA is seeking a senior Customs Operations Supervisor to lead and develop a team of customs specialists, oversee import and export entries, and ensure regulatory compliance across 90+ countries.

You will drive accuracy, efficiency and timely shipment processing, build strong relationships with customers and brokers, and identify opportunities to improve processes and service delivery. A salary range of $70,000–$90,000 plus benefits reflects the role and responsibilities.

Qualifications

• 5+ years' customs operations or brokerage experience.
• At least 2 years' supervisory experience.
• Strong knowledge of US customs regulations and import/export documentation.
• Excellent leadership, communication and problem-solving skills.
• ACE system experience advantageous.

Responsibilities

• Lead, coach and develop a team of customs specialists.
• Oversee import and export customs entries, clearances and regulatory compliance.
• Drive accuracy, efficiency and timely shipment processing.
• Build strong relationships with customers, customs officials and brokers.
• Identify opportunities to improve processes and service delivery.

Skills

Leadership

Communication

Problem-solving

Team coaching

Tools

ACE system

Job description

Ready to take your customs career to the next level with a leading global logistics organisation?

Join an internationally established transport and logistics business with operations across 90+ countries and close to 150,000 colleagues worldwide. With continued growth, investment in digitalisation and a strong focus on customer service, this is an excellent opportunity to develop your leadership career within a truly global business.

The Opportunity

• Lead, coach and develop a team of customs specialists.
• Oversee import and export customs entries, clearances and regulatory compliance.
• Drive accuracy, efficiency and timely shipment processing.
• Build strong relationships with customers, customs officials and brokers.
• Identify opportunities to improve processes and service delivery.

What You'll Bring

• 5+ years' customs operations or brokerage experience.
• At least 2 years' supervisory experience.
• Strong knowledge of US customs regulations and import/export documentation.
• Excellent leadership, communication and problem-solving skills.
• ACE system experience advantageous.

Why Join?

• Global career opportunities within an international logistics network.
• Career development and progression in a business experiencing significant growth.
• A forward-thinking environment embracing technology, digitalisation and innovation.
• A collaborative culture that values accountability, inclusion and diverse perspectives.
• The opportunity to make an impact by leading a team and delivering outstanding customer service.
• Competitive salary of $70,000-$90,000, plus access to a benefits programme, subject to eligibility. Total earnings include base salary and bonus scheme