Customs Brokerage Supervisor

White Recruitment; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Bonus

Medical Insurance

Life Insurance

Employee Stock Purchase Plan

Paid Time Off

Training & Career Development

Job summary

White Recruitment in the United States is seeking an experienced Customs Brokerage Supervisor to oversee import operations for a global freight forwarder in Denver. You will develop the customs team, ensure regulatory compliance, and improve performance and profitability.

The role leads a team responsible for brokered entries, billing accuracy, SOP maintenance and process improvements, with opportunities for training and career development. A strong customer-focused mindset is essential.

Qualifications

• Three-plus years' customs brokerage experience.
• US Customs Broker License obtained or currently in progress.
• Strong knowledge of US import clearance and customs regulations.
• Previous supervisory or team-lead experience.
• Strong analytical, organizational and customer-management abilities.

Responsibilities

• Lead and develop the import customs brokerage team.
• Oversee customs entries, clearances and regulatory compliance.
• Monitor operational performance, billing and department profitability.
• Maintain SOPs and improve processes, productivity and service levels.
• Support customer reviews, presentations and account development.
• Ensure employees complete training and development objectives.

Skills

Customs brokerage experience

Team leadership

Analytical skills

Education

US Customs Broker License (in progress)

Job description

Salary: USD60000 - USD70000 per annum

$70,000 + Bonus and Benefits

We are recruiting an experienced Customs Brokerage Supervisor for a leading global freight forwarder. This role will oversee import brokerage operations, develop the customs team and maintain the highest standards of compliance, customer service and profitability.

Responsibilities

Lead and develop the import customs brokerage team

Oversee customs entries, clearances and regulatory compliance

Monitor operational performance, billing and department profitability

Maintain SOPs and improve processes, productivity and service levels

Support customer reviews, presentations and account development

Ensure employees complete training and development objectives

Requirements

Three-plus years' customs brokerage experience

US Customs Broker License obtained or currently in progress

Strong knowledge of US import clearance and customs regulations

Previous supervisory or team-lead experience

Strong analytical, organizational and customer-management abilities

Package

Performance-related bonus

Medical and life insurance

Employee Stock Purchase Plan

Paid vacation, holidays and sick leave

Training and internal career-development opportunities