Customs Post Entry, Team Leader

Colonial Group; El Paso (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Matching retirement plan

Job summary

Buckland is seeking a Customs Post Entry Team Leader to coordinate documentation and entry summaries to ensure shipments comply with US regulations. The role requires strong organization, CCS certification, and leadership of 5–10 staff, with travel to other locations as needed.

The position emphasizes excellent communication with team leaders, supervisors, and the US Operations Manager, while maintaining high service levels for customers.

Qualifications

• Must have strong written and verbal communication.
• Excellent organizational and time-management abilities.
• Solid problem-solving and decision-making skills.
• Familiarity with customs regulations and post-entry filing requirements.

Responsibilities

• Oversee Post Entry submissions (e.g., PSC, 520d, Protests) and related payments.
• Provide prompt, professional responses to inquiries and keep staff updated on customer requests.
• Maintain and update customer product databases as needed.
• Suggest operational improvements and help implement changes.

Skills

Communication skills

Time management

Attention to detail

Problem solving

Education

High school diploma or equivalent

Certified Customs Specialist (CCS)

Tools

MS Office

CRM software

Job description

Buckland is looking for aCustoms Post Entry, Team Leader

What you’ll be doing

This position is responsible for coordinating the handling of documentation and advances for clearance, monitoring and control of all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations. The Operations Team Leader, Post Entry must provide the highest level of customer service to our valued customers. They must remain in continuous communication directly with other Team Leaders, Supervisor, and the US Operations Manager and filter communication thru to the post entry staff.

What we need from you

• High school diploma or equivalent
• Certified Customs Specialist (CCS) Designation (must maintain yearly status).
• 5 years industry experience (preferred).
• Advanced MS Office knowledge, CRM software and the ability to quickly learn new applications.
• High level of organization, time management and attention to detail.
• Strong written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• Knowledgeable aboutCustoms regulations and Post Entry filing requirements.
• Able to function in a time sensitive environment.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CND/USA/M

You will be responsible for

• Oversee the preparation ofPost Entry Submissions: PSC, 520d, Protests, 3345, and Penalty mitigations and payments.
• Deliver prompt,efficient,and professional response to all queries; ensures team is current in all customer requests.
• Assist in maintaining customers’ product databases.
• Communicate suggestions for operational improvement and assist in implementation of changes.
• Reports any problems or issues directly to their supervisor.
• Obtain ongoing training to increase knowledge of new customs polices and/or regulations.

Leadership Responsibilities

• Ability to manage a group of 5 to 10 employees
• Assist with performance evaluations for direct reports
• Assign tasks to team members
• Assists with training and guidance of direct reports
• Monitor work volumes of direct reports to ensure entries are completed to customs regulations guidelines.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.

What we can offer you

• Competitive salary, benefits package and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization