Air & Ocean Specialist, Intermediate

Buckland; Kentucky; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Matching retirement plan

Professional development opportunities

Job summary

Buckland is seeking an AIR & OCEAN SPECIALIST in Kentucky to coordinate the import of Air & Ocean shipments while ensuring top-notch customer service. You will handle documentation and oversee shipment entry compliance with regulations.

Ideal candidates possess a high school diploma, at least two years of relevant experience, and strong MS Office skills. Buckland offers a collaborative work environment, competitive salary, and opportunities for professional development.

Qualifications

• Minimum two years of relevant work experience.
• Intermediate MS Office experience required.
• Strong attention to detail and ability to handle multiple tasks.

Responsibilities

• Coordinate handling of documentation and advances for clearance.
• Ensure shipments are entered according to regulations.
• Provide exceptional customer support and resolve issues.

Skills

Customer service

MS Office

Attention to detail

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

AIR & OCEAN SPECIALIST, INTERMEDIATE

Buckland has been helping companies across the world experience global trade in a better way for over 70 years. As a customer‑focused company, we combine trusted technologies with talented people to provide customers a single source of unmatched customs brokerage, trade‑managed solutions, freight forwarding, trade technologies and warehousing/distribution services.

What You’ll Be Doing

This position is responsible for coordinating the handling of documentation and advances for clearance, delivery of freight after clearance, and monitoring and controlling all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations.

You will be responsible for

• Provide the highest level of customer service to clients.
• Responsible for all import of Air & Ocean shipments by working with forwarders on a daily basis and ensuring POD is supplied.
• Expedite and trace as required.
• Determine profit levels and billing.
• Process required customs documentation.
• Develop, implement and maintain department processes.
• Show strong written and verbal communication skills.
• Apply Microsoft programs such as Excel, Word, Teams and Outlook.
• Show meticulous attention to detail and accurate decision making.
• Be driven by results in a fast‑paced environment.
• Maintain a well‑organized calendar to balance meetings, tasks and future initiatives.
• Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

What We Need From You

• High school diploma or equivalent.
• Minimum two years of relevant work experience.
• Intermediate MS Office experience.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to handle multiple tasks.
• Excellent problem‑solving and decision‑making skills.
• Must be legally eligible to work for the company at all times.
• Valid passport and ability and desire to occasionally travel to other office locations in Canada/USA/MX.

What We Can Offer You

• Competitive salary, benefits package and matching retirement plan.
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection and onboarding process. If you require accommodation at any stage of the process, please contact Talent Acquisition at [e-mail].