Customs Compliance Specialist, Senior

Buckland Customs Brokers Ltd.; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Matching retirement plan

Opportunities for professional development

Job summary

Buckland Customs Brokers Ltd. is seeking a Senior Customs Compliance Specialist in the United States to assist with compliance projects for major clients, providing Free Trade Agreement qualification of goods. The ideal candidate will have a Bachelor’s Degree or Diploma in a related field and at least 10 years of qualification experience.

The position offers a collaborative work environment with opportunities for professional development. Applicants should possess strong communication, analytical, and problem-solving skills and be proficient in Microsoft Office tools.

Qualifications

• A minimum of 10 years of qualification experience with expert knowledge of FTA Rules of Origin and RVC calculations.
• Proficient in advanced Microsoft Office tools with excellent Excel skills.
• Strong verbal and written communication skills.

Responsibilities

• Assist on compliance projects for major clients by providing Free Trade Agreement (FTA) qualification of goods.
• Manage escalated client matters and support brokers and clients with FTA documentation.
• Create reports and assist with drafting compliance processes and related work instructions.

Skills

FTA Rules of Origin knowledge

Analytical skills

Problem-solving skills

Communication skills

Microsoft Excel proficiency

Education

Bachelor’s Degree or Diploma in Supply Chain Management, Transportation, International Business

Tools

Microsoft Office tools

Access

Job description

Posted Thursday, April 16, 2026 at 5:00 AM

Who we are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer‑focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for a Customs Compliance Specialist, Senior

What you’ll be doing

This position is responsible for assisting on compliance projects for major clients by providing Free Trade Agreement (FTA) qualification of goods. The role requires professional communication with team members, clients, suppliers and government representatives.

What we can offer you

• Competitive salary, benefits package, and matching retirement plan
• A friendly, collaborative work environment
• Opportunities for professional development & ongoing learning
• A chance to be part of a growing organization

You will be responsible for

• Identify solicitation and classification workload needed for qualification.
• Assist or Lead Trade Program projects, audits and verification programs and complete FTA determinations and reviews.
• Review, maintain, and reinforce database integrity by utilizing various client and provided software to organize and manage workload.
• Create reports and assist with drafting compliance processes and related work instructions.
• Manage escalated client matters, supports brokers and clients with FTA documentation.
• Liaison with significant business partners on Customs compliance issues providing effective and diplomatic internal and external customer service.
• Above average written and verbal communication skills.
• Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
• Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
• Foster a fast‑paced culture leading by example in terms of accountability and continuous improvement within the team.
• Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
• To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.

What we need from you

• Bachelor’s Degree or Diploma in Supply Chain Management/Transportation/ International Business, or related discipline.
• US Customs broker’s license and/or CCS designation preferred but not required.
• Minimum 10 years of qualification experience with expert knowledge of FTA Rules of Origin and RVC calculations.
• Proficient in Microsoft Office tools with advanced knowledge of Excel and Access (preferred).
• Professional and mature demeanour.
• Good research and analytical skills with strong attention to detail and organization skills.
• Strong verbal and written communication skills.
• Excellent problem solving and decision‑making skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on‑boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]