Customs Entry Specialist & Logistics Liaison

GLOVIS America, Inc.; Duluth (GA); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) with Generous Matching

Paid Vacation/Holidays/Sick Leave

Tuition Reimbursement

Discretionary Bonuses

Job summary

GLOVIS America, Inc. in Duluth, GA seeks a Sales Administration professional to support quotations, pricing, and customer accounts. You will liaise with overseas offices, CBP, PGA's, and other parties to ensure accurate transmission of sales data and efficient handling of RFQ/RFP responses.

This role focuses on maintaining records and enabling growth in transportation logistics. The position emphasizes collaboration across sales, operations, and finance, with responsibilities including

Qualifications

• 0-1 year of Customs Brokerage, FF, Administrative, or Customer Service experience.
• HS Diploma/G.E.D. is required.

Responsibilities

• Prepare and maintain customer quotations, rate sheets, pricing proposals, and other sales-related documentation to support transportation and logistics business development activities.
• Administer customer accounts by maintaining accurate customer records, contractual information, service details, and account documentation.
• Coordinate and respond to customer inquiries by collaborating with internal departments to provide timely and accurate information.
• Monitor and follow up on sales opportunities, customer requests, and pending actions to support business growth and customer retention.
• Collect, organize, and maintain customer, vendor, carrier, and pricing information within company systems and databases.
• Support the preparation, compilation, and submission of RFQ/RFP responses by gathering required operational, pricing, and commercial information.
• Coordinate rate collection activities with vendors, carriers, and internal stakeholders to ensure accurate and competitive pricing submissions.
• Review pricing and commercial data for completeness, accuracy, and consistency prior to customer submission.
• Generate, compile, and distribute sales performance reports, pricing analyses, and activity summaries to support management decision-making.
• Maintain organized documentation and electronic records related to sales activities, customer accounts, quotations, and pricing initiatives.
• Collaborate with sales, operations, and other functional teams to ensure alignment of customer requirements, service offerings, and pricing strategies.
• Identify process improvement opportunities within sales administration and account management activities to enhance operational efficiency and data accuracy.
• Assist with meeting coordination, presentation preparation, and other sales team administrative activities.
• Support special projects, audits, and data requests related to sales operations and customer account management.
• Provide backup support for other sales administration functions during peak workload periods or staff absences.

Skills

Communication skills

Computer skills

MS Excel

Problem solving

MS Office suite

Education

HS Diploma/G.E.D.

Bachelor’s Degree

Tools

MS Word

MS Outlook

MS PowerPoint

Job description

GLOVIS America, Inc. in Duluth, GA seeks a Sales Administration professional to support quotations, pricing, and customer accounts. You will liaise with overseas offices, CBP, PGA's, and other parties to ensure accurate transmission of sales data and efficient handling of RFQ/RFP responses.

This role focuses on maintaining records and enabling growth in transportation logistics. The position emphasizes collaboration across sales, operations, and finance, with responsibilities including