Analyst - Customs Entry Writer

GLOVIS America, Inc.; Duluth (GA); On-site; USD 49,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401(k) with Generous Matching

Paid Vacation/Holidays/Sick Leave

Tuition Reimbursement

Discretionary Bonuses

Job summary

GLOVIS America, Inc. in Duluth, GA seeks a Sales Administration professional to support quotations, pricing, and customer accounts. You will liaise with overseas offices, CBP, PGA's, and other parties to ensure accurate transmission of sales data and efficient handling of RFQ/RFP responses.

This role focuses on maintaining records and enabling growth in transportation logistics. The position emphasizes collaboration across sales, operations, and finance, with responsibilities including

Qualifications

• 0-1 year of Customs Brokerage, FF, Administrative, or Customer Service experience.
• HS Diploma/G.E.D. is required.

Responsibilities

• Prepare and maintain customer quotations, rate sheets, pricing proposals, and other sales-related documentation to support transportation and logistics business development activities.
• Administer customer accounts by maintaining accurate customer records, contractual information, service details, and account documentation.
• Coordinate and respond to customer inquiries by collaborating with internal departments to provide timely and accurate information.
• Monitor and follow up on sales opportunities, customer requests, and pending actions to support business growth and customer retention.
• Collect, organize, and maintain customer, vendor, carrier, and pricing information within company systems and databases.
• Support the preparation, compilation, and submission of RFQ/RFP responses by gathering required operational, pricing, and commercial information.
• Coordinate rate collection activities with vendors, carriers, and internal stakeholders to ensure accurate and competitive pricing submissions.
• Review pricing and commercial data for completeness, accuracy, and consistency prior to customer submission.
• Generate, compile, and distribute sales performance reports, pricing analyses, and activity summaries to support management decision-making.
• Maintain organized documentation and electronic records related to sales activities, customer accounts, quotations, and pricing initiatives.
• Collaborate with sales, operations, and other functional teams to ensure alignment of customer requirements, service offerings, and pricing strategies.
• Identify process improvement opportunities within sales administration and account management activities to enhance operational efficiency and data accuracy.
• Assist with meeting coordination, presentation preparation, and other sales team administrative activities.
• Support special projects, audits, and data requests related to sales operations and customer account management.
• Provide backup support for other sales administration functions during peak workload periods or staff absences.

Skills

Communication skills

Computer skills

MS Excel

Problem solving

MS Office suite

Education

HS Diploma/G.E.D.

Bachelor’s Degree

Tools

MS Word

MS Outlook

MS PowerPoint

Job description

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

This position is mainly responsible for accurate and timely transmission of customs entries to US Customs and Border Protection. This position will act as the liaison to overseas offices, customers, CBP, PGA's, and other involved parties and will need to work efficiently in order to clear imported goods through US Customs.

Responsibilities

• Prepare and maintain customer quotations, rate sheets, pricing proposals, and other sales-related documentation to support transportation and logistics business development activities.


• Administer customer accounts by maintaining accurate customer records, contractual information, service details, and account documentation.


• Coordinate and respond to customer inquiries by collaborating with internal departments to provide timely and accurate information.


• Monitor and follow up on sales opportunities, customer requests, and pending actions to support business growth and customer retention.


• Collect, organize, and maintain customer, vendor, carrier, and pricing information within company systems and databases.


• Support the preparation, compilation, and submission of RFQ/RFP responses by gathering required operational, pricing, and commercial information.


• Coordinate rate collection activities with vendors, carriers, and internal stakeholders to ensure accurate and competitive pricing submissions.


• Review pricing and commercial data for completeness, accuracy, and consistency prior to customer submission.


• Generate, compile, and distribute sales performance reports, pricing analyses, and activity summaries to support management decision-making.


• Maintain organized documentation and electronic records related to sales activities, customer accounts, quotations, and pricing initiatives.


• Collaborate with sales, operations, and other functional teams to ensure alignment of customer requirements, service offerings, and pricing strategies.


• Identify process improvement opportunities within sales administration and account management activities to enhance operational efficiency and data accuracy.


• Assist with meeting coordination, presentation preparation, and other sales team administrative activities.


• Support special projects, audits, and data requests related to sales operations and customer account management.


• Provide backup support for other sales administration functions during peak workload periods or staff absences.

Compensation Range

$48,765 - $53,198 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits Of Working At GLOVIS America Inc.

• Medical Insurance


• Vision Insurance


• Dental Insurance


• Health Care & Dependent Care Flexible Spending Accounts (FSA)


• Basic Life and AD&DD as well as Short-Term & Long-Term Disability


• Paid Vacation, Holidays, and Sick leave


• Hospital and Critical Illness Insurance


• Wellness Program and Gym Reimbursement*


• 401(k) with Generous Matching


• Referral Bonuses*


• Auto Allowance*


• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*


• Discretionary Bonuses*


• Tuition Reimbursement*


• Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent written and verbal communication skills.


• Proficient computer skills required.


• Basic experience with MS Excel.


• Problem-solving and critical thinking ability required.


• Intermediate experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred.

Education & Experience

Required Qualifications

• HS Diploma/G.E.D.


• 0-1 year of Customs Brokerage, FF, Administrative, Customer Service experience

Preferred Qualifications

• Bachelor’s Degree


• 2-5 years of Customs Brokerage, FF, Administrative, Customer Service experience

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

• Typical office environment with low-level noise exposure


• This position will be located in Duluth, GA


• Office will be relocating to Atlanta, GA (Buckhead area) in early fall.

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.