Customs Coordinator

PSSL ProSound and Stage Lighting; Tennessee; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Group insurance

401(k) with employer contribution

Career development opportunities

Well-being environment

Employee assistance program

Paid time off & referral program

Job summary

Solotech is seeking a US Customs Coordinator to support import-export operations and ensure compliance with U.S. regulations. You will coordinate activities, maintain documentation, and collaborate with brokers and internal teams to ensure smooth customs clearance.

The role requires CCS certification, relevant degree, and at least five years of experience in U.S. and international customs operations. On-site and remote work mix, strong communication, and teamwork are essential.

Qualifications

• Certified Customs Specialist (CCS) required.
• Bachelor’s degree in logistics, international business, supply chain management or equivalent preferred.
• Minimum five (5) years of experience in U.S. and international customs operations.
• Proficiency in interpreting customs terminology, clearance processes and tariff classifications.
• ACE portal experience and Office 365 proficiency (Word, Excel, Outlook).
• Knowledge of R2 inventory software is a plus.

Responsibilities

• Understand customs environment: tariff classification, country of origin and duty applications.
• Calculate duty impact to determine appropriate entry type in the U.S.
• Act as primary contact for U.S. Customs operations matters.
• Issue export documentation and follow up on orders shipped from the U.S., including FedEx shipments.
• Prepare customs documentation for weekly equipment transfers to the Canadian division.
• Prepare documents for TIB and ATA carnets and follow up to close them.
• Assist other international departments with import/export inquiries.
• Verify and approve ACH preliminary reports and brokerage invoices.
• Collaborate with freight forwarders and brokers for smooth export operations.
• Participate in weekly operational meetings to meet customs needs within project time frames.
• Update asset information and track inventory in R2 during transit; inform management of movements.
• Contribute to policy and procedure improvements with Global Trade Compliance.
• Perform other customs-related tasks as required by the Customs Manager or Asset Management Director.

Skills

CCS certification

Customs terminology

ACE portal experience

Office 365 proficiency

Strong communication

Team collaboration

Education

Bachelor's degree in logistics or international business

Tools

ACE portal

Job description

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Find out more at: www.solotech.com

The US Customs Coordinator will support import-export operations and ensure adherence to U.S. trade regulations. This role involves coordinating import-export activities,maintainingcompliance documentation, and collaborating with brokers and internal teams for efficient customs clearance.

Primary responsibilities

• UnderstandCustomsenvironment: Productstariff classification, country of origin and related duty applications.
• Calculate duty impact todeterminetheappropriate typeof entry intheU.S.
• Act as the primary contact for US Customs operations matters.
• Issue export documentationand proactively follow-up onall orders shipped out of U.S.including FedEx shipments.
• Prepare customs documentation for theweeklyequipmenttransfers to our Canadian division.
• Demonstrate knowledge of TIB and ATA US Carnets: Prepare all related documents and proactively follow up and close them correctly.
• Assistotherinternationaldepartments with import and export inquiries.
• Verifyand approveACH preliminary reportand brokerage invoices.
• Collaborate with external partners (freight forwarders and customs brokers) to ensure smooth export operations.
• Participateactivelyinweeklyoperational meetings and various salesandasset managementmeetingsto ensure that our customs needs are met within the prescribedtime frameaccording to projects.
• Update asset information and track inventoryin R2 (our equipmentandlogisticsmanagement system)whenequipment or packages are intransit fromour different offices;advisemanagement andthe AssetManagement teamofallnecessary moves toremain compliant.
• Collaborateto improveandmaintainpolicies and procedures related to import and export with Global Trade Compliance.
• Perform all othercustomsrelated tasksrequired by the Customs Manager or Asset Management Director.

Your profile:

• Certified Customs Specialist (CCS)
• Bachelor’degree inlogistics,international business, supply chainmanagementor equivalent qualification withdemonstratedcompetencypreferred.
• Minimumoffive(5)yearsof experienceinU.S. and international
• Customsandimport/export operations.
• Competence in interpreting Customs terminology, clearance process,customsdocumentsand product classification (tariff codes).
• ACE portalexperience user.
• Proficient knowledge of Office 365 (Word, Excel, Outlook)
• General technical knowledge of all theaudio-visualindustry(an asset)
• Knowledge of the R2 inventory software (an asset)
  

SpecificRequirements:

• Strong attention to detail:Crucial foraccuracy in documentation, tariff codes, and ensuring compliance with regulations.
• Proactive.
• Ability to work under pressurein an international teamand adapt tochange.
• Ability to manage several taskssimultaneously.
• Strongverbal and written communication skills are necessary to coordinate with clients, customs authorities, and other stakeholders.
• Ability to analyze and solveproblems.
• Excellent sense of priorities and schedule management.
• Excellent customer service skills.
• Highly developed sense of organization.
• Teamworkoriented.

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, stoop, twist, carry, reach, push and lift to 15 lbs.

Work Requirements:

• On site 4 days a week and 1 day remote.
• Flexible schedule including weekends to support operations during peak period.
• Environment may be fast paced, stressful, hot, cold, and dark.

Our offer to you:

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program

Solotech is an equal opportunity employer. EOE/M/F/D/V