Customs Coordinator

Tews Company; Antioch (TN); Hybrid; USD 73,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer contribution

Skills development

Employee assistance program

Paid time off

Referral program

Well-being focus

Job summary

Confidential organization seeks a U.S. Customs Coordinator to support import/export operations and ensure compliance with U.S. trade and customs regulations.

The role coordinates with customs brokers, freight forwarders, and internal teams to ensure efficient clearance and on-time execution. Hybrid location in Nashville, TN (onsite 4 days/week, remote 1 day/week). Salary $73,000–$76,000 with flexible schedule during peak periods.

Qualifications

• CCS certification is required.
• Bachelor’s degree in Logistics, International Business, Supply Chain, or related field preferred (or equivalent demonstrated competency).
• 5+ years of experience in U.S. and international customs and import/export operations.
• Strong understanding of customs terminology, clearance processes, customs documents, and tariff/product classification (HTS codes).
• ACE Portal experience (user level).
• Proficient in Microsoft Office 365 (Word, Excel, Outlook).
• Audio-visual industry knowledge is a plus.
• Experience with R2 inventory software is a plus.

Responsibilities

• Work within the U.S. customs environment, including tariff classification, country of origin, and duty application.
• Calculate duty impact to determine the appropriate type of U.S. entry.
• Serve as the primary point of contact for U.S. customs operations matters.
• Issue export documentation and proactively follow up on outbound shipments from the U.S., including FedEx shipments.
• Prepare customs documentation for weekly equipment transfers to a Canadian division.
• Demonstrate knowledge of TIB and ATA Carnets by preparing related documentation, proactively following up, and closing items properly.
• Support internal teams with import/export questions and day-to-day trade inquiries.
• Verify and approve ACH preliminary reports and brokerage invoices.
• Partner with freight forwarders and customs brokers to ensure smooth export operations and timely clearance.
• Participate in weekly operational meetings and cross-functional meetings to keep customs needs aligned with project timelines.
• Update and track in-transit equipment/packages in R2; advise leadership on compliance-driven moves.
• Collaborate with Global Trade Compliance to improve/maintain import/export policies and procedures.
• Perform additional customs-related tasks as assigned by the Customs Manager or Asset Management Director.

Skills

Attention to detail

Communication

Analytical thinking

Teamwork

Education

Certified Customs Specialist (CCS)

Bachelor’s degree in Logistics or related field

Tools

ACE Portal

R2 inventory software

Microsoft Office 365

Job description

Job Description

U.S. Customs Coordinator (Import/Export Compliance)

Location: Nashville, TN (Hybrid: onsite 4 days/week, remote 1 day/week)

Schedule: Flexible—may include weekends during peak periods

Pay: $73,000 - $76,000

A confidential, well-established organization is seeking a U.S. Customs Coordinator to support import/export operations and ensure adherence to U.S. trade and customs regulations. This role will coordinate customs-related activities, maintain compliance documentation, and collaborate with customs brokers, freight forwarders, and internal teams to ensure efficient customs clearance and on-time execution.

Key Responsibilities

• Work within the U.S. customs environment, including tariff classification, country of origin, and duty application
• Calculate duty impact to determine the appropriate type of U.S. entry
• Serve as the primary point of contact for U.S. customs operations matters
• Issue export documentation and proactively follow up on outbound shipments from the U.S., including FedEx shipments
• Prepare customs documentation for weekly equipment transfers to a Canadian division
• Demonstrate knowledge of TIB and ATA Carnets by preparing related documentation, proactively following up, and closing items properly
• Support internal teams with import/export questions and day-to-day trade inquiries
• Verify and approve ACH preliminary reports and brokerage invoices
• Partner with freight forwarders and customs brokers to ensure smooth export operations and timely clearance
• Participate in weekly operational meetings and cross-functional meetings (including sales and asset management) to keep customs needs aligned with project timelines
• Update and track in-transit equipment/packages in R2 (equipment/logistics management system); advise leadership and Asset Management on compliance-driven moves
• Collaborate with Global Trade Compliance to improve/maintain import/export policies and procedures
• Perform additional customs-related tasks as assigned by the Customs Manager or Asset Management Director

Qualifications

• Certified Customs Specialist (CCS) required
• Bachelor’s degree in Logistics, International Business, Supply Chain, or related field preferred (or equivalent demonstrated competency)
• 5+ years of experience in U.S. and international customs and import/export operations
• Strong understanding of customs terminology, clearance processes, customs documents, and tariff/product classification (HTS codes)
• ACE Portal experience (user level)
• Proficient in Microsoft Office 365 (Word, Excel, Outlook)
• Audio-visual industry knowledge is a plus
• Experience with R2 inventory software is a plus

Skills & Work Style

• High attention to detail and accuracy
• Proactive, organized, and able to manage multiple priorities
• Strong communication skills (written and verbal) across internal and external stakeholders
• Strong analytical/problem-solving ability
• Team-oriented with excellent customer service skills
• Comfortable working under pressure and adapting to change

What’s Offered

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development and advancement opportunities
• Employee assistance program
• Paid time off & referral program
• Supportive workplace focused on employee well-being