Customs Clearance & Trade Support Specialist

DP World; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

DP World in Atlanta seeks a Customs Brokerage Specialist to support customer entry writers, ensuring entries clear and are delivered on time. You'll work with customers, airlines, steamship lines, truckers and US Customs in a fast-paced environment.

This role requires urgency, deadline management and excellent customer service, with strong communication and teamwork. Proficiency in Microsoft Office and CargoWise is a plus.

Qualifications

• 2+ years of experience in customs brokerage or related field.
• Familiarity with international trade and transportation processes.
• Excellent verbal and written communication skills.
• Strong customer service mindset and ability to work under tight deadlines.
• Proficiency in Microsoft Office Suite.
• CargoWise experience is a plus.

Responsibilities

• Manage essential documentation and data for efficient customs clearance with CBP.
• Build strong relationships by collaborating with international clients and logistics partners, providing timely information and support.
• Manage Preadvice shared mailbox.
• Coordinate with freight forwarders, importers, and vendors to obtain complete import documentation (commercial invoice, packing list, bill of lading, etc.).
• Shipment tracking
• File opening
• ISF filing
• Perform manifest queries to determine proper ETAs
• Delivery dispatching/follow up

Skills

Customs brokerage knowledge

Communication skills

Organizational skills

Customer service

Team player

Self-motivated

Deadline management

Carrier coordination

Tools

Microsoft Office Suite

CargoWise

Job description

DP World in Atlanta seeks a Customs Brokerage Specialist to support customer entry writers, ensuring entries clear and are delivered on time. You'll work with customers, airlines, steamship lines, truckers and US Customs in a fast-paced environment.

This role requires urgency, deadline management and excellent customer service, with strong communication and teamwork. Proficiency in Microsoft Office and CargoWise is a plus.