Customs Brokerage Specialist: Fast-Paced Trade Support

DP World; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

DP World Boston is seeking a Customs Brokerage Specialist to join our fast-paced team. You will work with customers, airlines, steamship lines, truckers and U.S. Customs to ensure entries clear and are delivered on time.

In this role, you will manage documentation, coordinate with freight forwarders, and monitor shipments while delivering exceptional customer service and accurate data handling.

Qualifications

• 2+ years of experience in customs brokerage or related field.
• Familiarity with international trade and transportation processes.
• Excellent verbal and written communication skills.

Responsibilities

• Manage essential documentation and data for efficient customs clearance with CBP
• Build strong relationships by collaborating with international clients and logistics partners, providing timely information and support
• Manage Preadvice shared mailbox
• Coordinate with freight forwarders, importers, and vendors to obtain complete import documentation (commercial invoice, packing list, bill of lading, etc.).
• Shipment tracking
• File opening
• ISF filing
• Perform manifest queries to determine proper ETAs
• Delivery dispatching/follow up

Skills

2+ years of experience in customs

Familiarity with international trade

Excellent customer service

Excellent communication skills

Strong team player

Self-Motivator

MS Office proficiency

Tools

CargoWise

Job description

DP World Boston is seeking a Customs Brokerage Specialist to join our fast-paced team. You will work with customers, airlines, steamship lines, truckers and U.S. Customs to ensure entries clear and are delivered on time.

In this role, you will manage documentation, coordinate with freight forwarders, and monitor shipments while delivering exceptional customer service and accurate data handling.