Customs Brokerage Training Specialist

Livingston International; Illinois; Remote; USD 35,000 - 54,000; Full time

Job summary

Livingston is seeking a Trainer to deliver and implement technical skills, focusing on customs brokerage training for staff across National Service Center and Client Service Centers in multiple regions. The role reports to senior leadership with dotted lines to the North America Operations Training Manager.

Responsibilities include identifying training needs, designing programs, delivering to staff and new hires, evaluating effectiveness, and ensuring policy adherence.

Qualifications

• 3 years of related experience
• Preferred: Associates Degree or post-secondary education
• Working towards/or successful completion of the CCS designation with CSCB or NCBFAA is a requirement, if not already obtained.
• Successful completion of the CCS examination is a mandatory requirement for further advancement.

Responsibilities

• Work with the business leaders to determine individual training needs.
• Proactively use business metrics to determine training needs for their region of responsibility.
• Assist with the design and development of technical training programs and job aids.
• Deliver technical training programs to National Service Center and region employees including a small number of new hires.
• Evaluate the effectiveness of the training delivered and report back to the business and make changes where appropriate.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Skills

Customs brokerage systems

Public speaking

Analytical thinking

Collaboration

Training delivery

Education

Associates degree or equivalent

Job description

Livingston is seeking a Trainer to deliver and implement technical skills, focusing on customs brokerage training for staff across National Service Center and Client Service Centers in multiple regions. The role reports to senior leadership with dotted lines to the North America Operations Training Manager.

Responsibilities include identifying training needs, designing programs, delivering to staff and new hires, evaluating effectiveness, and ensuring policy adherence.