Customs Brokerage Team Lead

Expeditors; Aurora (CO); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

401(k) Retirement Savings Plan with a

Employee Stock Purchase Plan (ESPP)

Health Savings Account (HSA)

Life and Disability Insurance

Job summary

Expeditors is seeking a seasoned Customs Broker Manager in the United States (Colorado, Aurora) to lead a small team, ensure regulatory compliance, and drive efficient customs operations. The role emphasizes supervision, training, and collaboration with finance, compliance, and sales to meet department goals.

The candidate will mentor staff, oversee work allocations, and maintain performance standards across the team while promoting Expeditors’ culture of integrity and customer service

Qualifications

• Minimum 3-5 years of Customs Broker’s experience including a minimum of 1-2 years in a management level.
• Proven supervisory attitude.
• Good market and product knowledge.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Responsibilities

• Identify with manager, develop and mentor your No. 2
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Ensure team meets company standards of 52 hours training per year per employee
• Ensure that the new hires complete company’s mandatory training within the first 6 months
• Participate in staff appraisals and ensure clear job descriptions and structured development plans
• Contribute to weekly department meetings with the team
• Review department goals and business plans with the team to ensure buy-in and accountability
• Monitor compliance with internal and external regulations and policies
• Assist in customs-related tasks and system reporting as required
• Support the manager in customer sales retention and CRM reporting

Skills

Supervisory experience

Customs knowledge

Communication skills

Leadership

Job description

Expeditors is seeking a seasoned Customs Broker Manager in the United States (Colorado, Aurora) to lead a small team, ensure regulatory compliance, and drive efficient customs operations. The role emphasizes supervision, training, and collaboration with finance, compliance, and sales to meet department goals.

The candidate will mentor staff, oversee work allocations, and maintain performance standards across the team while promoting Expeditors’ culture of integrity and customer service