Customs Brokerage Supervisor

Freight Appointments Ltd.; Atlanta (GA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Salary up to $80,000

Career development opportunities

Job summary

Freight Appointments Ltd. in Atlanta seeks an experienced Customs Brokerage Supervisor to lead day-to-day operations of the customs brokerage team. You will oversee entry preparation, ensure regulatory compliance, and resolve complex clearance issues, while managing staff and KPIs.

The role requires 3+ years in U.S. Customs Brokerage and prior supervisory experience, with strong knowledge of CBP regulations and ACE systems. Salary up to $80,000 plus progression opportunities.

Qualifications

• 3+ years of U.S. Customs Brokerage experience.
• Previous Supervisor or Team Lead experience.
• Strong knowledge of CBP regulations, HTS, ISF, and PGA.
• Experience with ACE and customs brokerage systems.

Responsibilities

• Supervise daily customs brokerage activities and team workloads.
• Oversee customs entry preparation, review, and submission.
• Ensure compliance with CBP, HTS, ISF, PGA, and import regulations.
• Manage customs holds, exams, releases, and clearance issues.
• Liaise with CBP, customers, carriers, and overseas offices.
• Train and support brokerage staff.
• Handle complex entries and classification issues.
• Monitor KPIs and improve processes and service levels.

Skills

Leadership

Communication

Organisational skills

Problem solving

Education

CCS

LCB

Tools

ACE

Job description

We are seeking an experienced Customs Brokerage Supervisor to lead the day-to-day operations of our customs brokerage team. The role is responsible for compliance, entry review, team performance, and resolving complex customs and clearance issues.

Key Responsibilities

• Supervise daily customs brokerage activities and team workloads.
• Oversee customs entry preparation, review, and submission.
• Ensure compliance with CBP, HTS, ISF, PGA, and import regulations.
• Manage customs holds, exams, releases, and clearance issues.
• Liaise with CBP, customers, carriers, and overseas offices.
• Train and support brokerage staff.
• Handle complex entries and classification issues.
• Monitor KPIs and improve processes and service levels.

Requirements

• 3+ years of U.S. Customs Brokerage experience.
• Previous Supervisor or Team Lead experience.
• Strong knowledge of CBP regulations, HTS, ISF, and PGA.
• Experience with ACE and customs brokerage systems.
• Strong communication, organisation, and leadership skills.
• CCS, LCB, or similar qualification is a plus.

What's On Offer

• Salary up to $80,000, depending on experience.
• Career development and progression opportunities.