Customer Teller: Service-Driven Banking Career

Park National Bank; Columbus (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Park National Bank is seeking a Teller to join our Columbus Downtown and Morse Road Offices. This full-time, hourly role covers Columbus Downtown and Morse Rd, with typical hours 9:00am-5:00pm, and occasional Saturday shifts. The home office is Columbus Downtown.

The position requires a minimum of 37.5 hours per week and offers opportunities to grow in customer service and financial service knowledge. The teller will handle transactions, promote banking products, and provide high-quality service

Qualifications

• High School Diploma or Equivalent required.
• 0-2 years prior cash handling, sales, or customer service experience preferred.

Responsibilities

• Serve customers promptly and professionally in accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

Skills

Interpersonal/Customer Service Skills

Written and Verbal Communication

Understand & follow directions

Adaptable to change

Basic Computer Skills

Organizational Skills/Detail Oriented

Multi-Tasking

Teamwork

Active listening

Independent problem solving

Education

High School Diploma or Equivalent

Job description

Park National Bank is seeking a Teller to join our Columbus Downtown and Morse Road Offices. This full-time, hourly role covers Columbus Downtown and Morse Rd, with typical hours 9:00am-5:00pm, and occasional Saturday shifts. The home office is Columbus Downtown.

The position requires a minimum of 37.5 hours per week and offers opportunities to grow in customer service and financial service knowledge. The teller will handle transactions, promote banking products, and provide high-quality service