Customer-First Bank Teller – Full-Time Career Growth

Park National Bank; Johnstown (OH); On-site; USD 31,000 - 36,000; Full time

Job summary

Park National Bank is seeking a friendly, detail-minded Teller for the Johnstown Office in Johnstown, OH. This full-time, hourly role supports customers with transactions and everyday banking needs.

You will provide prompt, professional service, process deposits and withdrawals accurately, and refer customers to specialists for loans or deposits while upholding security and compliance. The schedule includes weekday hours and occasional Saturdays, with 37.5–40 hours per week.

Qualifications

• High school diploma required.
• 0-2 years cash handling, sales, or customer service experience preferred.

Responsibilities

• Serve customers promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures.
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts.
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs.
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations.
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned

Skills

Customer service

Communication

Follow directions

Adaptability

Basic computer skills

Detail oriented

Multi-tasking

Team player

Active listening

Independent work

Education

High School Diploma

Job description

Park National Bank is seeking a friendly, detail-minded Teller for the Johnstown Office in Johnstown, OH. This full-time, hourly role supports customers with transactions and everyday banking needs.

You will provide prompt, professional service, process deposits and withdrawals accurately, and refer customers to specialists for loans or deposits while upholding security and compliance. The schedule includes weekday hours and occasional Saturdays, with 37.5–40 hours per week.