Customer Technical Support Engineer

NR Consulting; Melbourne (FL); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Vision insurance

Medical insurance

401(k)

Pension plan

Job summary

A consulting firm is looking for a Systems Support Engineer with a focus on Energy Management Systems. The role demands over 5 years’ experience dealing with Realtime Systems and expertise in troubleshooting, debugging, and problem analysis. Proficiency in SQL, C, Java, and Kubernetes is essential. This full-time position offers a competitive salary range and flexible work arrangements, including remote options. Strong experience with Electric SCADA and relevant tools is desired.

Qualifications

• 5 years’ experience on Realtime or Mission Critical Systems.
• Proven track record of problem analysis, identification and resolution.
• Experience in installing fixes on live customer systems.

Responsibilities

• Manage and support Energy Management Systems for Electric Power Utilities.
• Install OS patches and 3rd Party Software.
• Configure and troubleshoot Electric SCADA and Power DMS.

Skills

Problem analysis

Troubleshooting

Debugging

SQL

Shell scripting

C

Java

Kubernetes

Tools

GitHub

ClearCase

Oracle

NetApp

Job description

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This range is provided by NR Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$110,000.00/yr - $140,000.00/yr

Direct message the job poster from NR Consulting

Account Manager / Solving Business Problems / Mentor / Analyst

Job Title: Systems Support Engineer

Location: Melbourne, FL 60523/Jersey City, NJ/100 % Remote

Duration: Direct Hire Full Time Role

• 5 years’ experience on Realtime or Mission Critical Systems
• Must have experience in picking up and installing fixes on live customer systems.
• 5+ years of work experience in development, customizing and delivering Energy Management Systems for Electric Power Utilities leveraging industry practices
• 5 years of experience with LINUX and Windows Operating Systems
• SQL, shell scripting, ability to read and interpret logs & debug files
• Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc.
• Knowledgeable and Proficient in Electric SCADA, Power DMS, Transmission EMS Implementations
• 5 years of experience with C, Java & Kubernetes
• System configuration and Hands on Experience in GitHub and ClearCase
• Proven track record of problem analysis, identification and resolution
• Strong troubleshooting & debugging skills

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Manufacturing and Engineering
• IT Services and IT Consulting, Energy Technology, and Services for Renewable Energy

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Benefits

• Vision insurance
• Medical insurance
• 401(k)
• Pension plan

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