Customer Svc Associate 1

Public Safety, Department of; United States; Vor Ort; USD 24.000 - 30.000; Vollzeit

Zusammenfassung

Georgia State Government is seeking a Customer Svc Associate 1 for the Department of Public Safety. The role includes greeting guests at the student services desk, issuing lodging for dorms and lodging, handling meal tickets, answering phones, and monitoring security systems and radio communications.

Shift work may include weekends and holidays. Minimum qualifications require a high school diploma or GED with relevant customer service experience.

Qualifikationen

• High School diploma/GED and two years of experience in a customer service operation that involved multi-tasking and maintaining positive interaction with customers.
• High school diploma/GED and six (6) months of full-time work experience providing customer support or technical assistance.

Aufgaben

• Greet guests upon arrival at the student services desk.
• Issues lodging for students and instructors for dormitory/motel rooms and provides meal tickets.
• Answers telephone.
• Monitors and electronically operates front-gate security system.
• Monitors radio communications and alarm systems.
• Work hours subject to shift changes and/or shift rotation, including weekends and holidays.

Kenntnisse

Customer service

Multi-tasking

Positive interaction with customers

Ausbildung

High School diploma/GED

Jobbeschreibung

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Customer Svc Associate 1
Agency: Department of Public Safety
Job Requisition ID: JR0000006658
Shift: Day (United States of America)
Compensation Details: $2,343.38 PER MONTH ($28,120.60 ANNUALIZED)

Description of Duties & Responsibilities

Under general supervision, performs a variety of clerical duties in support of the Student Services Section. Greets guests upon arrival at the student services desk. Issues lodging for students and instructors for dormitory/motel rooms and provides meal tickets. Answers telephone. Monitors and electronically operates front-gate security system. Monitors radio communications and alarm systems. Work hours subject to shift changes and/or shift rotation, including weekends and holidays.

Minimum Qualifications

High School diploma/GED and two years of experience in a customer service operation that involved multi-tasking and maintaining positive interaction with customers.

Initial screening is by application review only.

Other Remarks

Selected candidate subject to criminal records background and drug screening clearance. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the GPSTC Human Resources Division for next steps in the selection process.

Minimum Qualifications

High school diploma/GED and six (6) months of full-time work experience providing customer support or technical assistance.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.