Customer Support Specialist (Part-Time)

Flytrex; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a pioneering company at the forefront of drone delivery! As a Customer Support Specialist, you'll provide exceptional service to customers ordering from major brands, all while working remotely. This innovative team is looking for someone with customer support experience, strong problem-solving skills, and a detail-oriented mindset. Enjoy a flexible schedule with three 10-hour shifts from Saturday to Monday, and be part of a fast-growing industry that’s changing the way the world moves. If you're ready to take flight with us, apply now!

Qualifications

• 1-2 years of customer support or service experience.
• Strong problem-solving and writing skills are essential.

Responsibilities

• Respond to customer inquiries via live chat and other channels.
• Troubleshoot and resolve order-related issues with empathy.

Skills

Customer Support Experience

Problem-Solving Skills

Organizational Skills

Multitasking

Professional Writing

Tools

Intercom

Food Delivery Apps

Job description

Ready to work with a company that’s literally changing the way the world moves?

Flytrex is bringing drone delivery to life, and we’re hiring a Customer Support Specialist to provide top-notch service, including Saturdays and Sundays. You’ll help support customers ordering through major brands like Walmart, Jersey Mike’s, and Papa John’s, all while working remotely.

What You’ll Do:

• Respond to customer inquiries via live chat and other channels.
• Troubleshoot and resolve order-related issues with empathy.
• Coordinate Customer order placement.
• Help shape the support experience of a cutting-edge company.
  
  

Why Join Us?

• Work remotely.
• Join a fast-growing, innovative team.
• Be part of a pioneering company leading drone delivery nationwide.
• Wage: $15-20/hour, based on agent experience and location.
  
  

Apply now and take flight with Flytrex!

Requirements:

What We’re Looking For:

• 1–2 years of customer support or service experience.
• Clear, professional writing and strong problem-solving skills.
• Organized, detail-oriented, and great at multitasking.
• Experience with Intercom or food delivery apps is a plus.
  
  

Three 10-hour shifts, Saturday-Monday.