Customer Service Specialist – Insurance & Community

Jason Grose - State Farm Agent; Detroit (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Grose - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences for clients in Detroit. You will handle inquiries, build relationships, and coordinate with the agent team to support community needs.

Ideal candidates are outgoing, customer-focused, and detail-oriented, with strong communication skills and a willingness to learn. The role offers a path for growth within a trusted insurance network.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Jason Grose - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences for clients in Detroit. You will handle inquiries, build relationships, and coordinate with the agent team to support community needs.

Ideal candidates are outgoing, customer-focused, and detail-oriented, with strong communication skills and a willingness to learn. The role offers a path for growth within a trusted insurance network.