Insurance Customer Service Pro – Growth, Benefits & Training

Edeasleyagency; Beatrice (NE); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Ed Easley - State Farm Agent in Beatrice, Nebraska, is seeking a customer service representative to enhance customer experiences in the insurance field. The candidate will need strong communication skills, attention to detail, and a friendly demeanor to support customer inquiries and policy updates.

This role offers the chance to grow professionally while working within a supportive team environment. Benefits include a competitive salary, 401(k), and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Beatrice, NE and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none