Customer Support Specialist I—Day 1 Benefits

Terminix; United States; Remote; USD 21,000 - 29,000; Full time

Benefits offered by this job

Benefits start Day 1

Health & Wellness

401(k) with company match

Paid holidays

Job summary

Rentokil North America, Inc. is seeking motivated Customer Service Representatives (CSRs) to be the first point of contact for customers in homes and businesses.

You will handle inquiries, schedule services, and provide courteous, empathetic support to resolve concerns promptly. We offer a comprehensive benefits package starting on day one for full-time colleagues, including health, dental, vision, disability and life coverage, plus a 401(k) with company matches.

Qualifications

• Excellent listening and communication skills.
• Ability to enter accurate data while speaking with customers.
• Remain calm and perform under pressure.

Responsibilities

• Maintain good customer relations on phone and in person.
• Gather information to identify and solve problems.
• Confirm, schedule, and reschedule services for customers.
• Set sales appointments for new customers.
• Answer billing questions.
• Complete general clerical duties as assigned.
• Collaborate with Service and Sales teams.
• Promote value of services and upgrades.
• Maintain a friendly, professional phone presence.

Skills

Active listening

Clear communication

Multitasking

Typing / data entry

Time management

Education

High school diploma or GED

Job description

Rentokil North America, Inc. is seeking motivated Customer Service Representatives (CSRs) to be the first point of contact for customers in homes and businesses.

You will handle inquiries, schedule services, and provide courteous, empathetic support to resolve concerns promptly. We offer a comprehensive benefits package starting on day one for full-time colleagues, including health, dental, vision, disability and life coverage, plus a 401(k) with company matches.