Evening Customer Support Specialist — Growth & Benefits

Uline; Ontario (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance Program

On-site facilities

Fitness center

Job summary

Uline, California Branch, located at 4810 South Hellman Avenue, Ontario, CA 91762, is seeking a Customer Support Specialist. You will process orders, provide product recommendations, and resolve inquiries with a focus on delivering legendary service from a family-owned company.

Typical full-time hours are 1:30 PM to 10 PM, four weekdays and one weekend day. Training is provided to help you grow with the company and advance your career.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Active listening

Communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, California Branch, located at 4810 South Hellman Avenue, Ontario, CA 91762, is seeking a Customer Support Specialist. You will process orders, provide product recommendations, and resolve inquiries with a focus on delivering legendary service from a family-owned company.

Typical full-time hours are 1:30 PM to 10 PM, four weekdays and one weekend day. Training is provided to help you grow with the company and advance your career.