Customer Support Specialist – Baton Rouge

Alphabe Insight Inc; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Brixton Corp in Baton Rouge, LA seeks a friendly Customer Service Agent to join our team. You will respond to inquiries, provide accurate information, and help ensure high-quality service that aligns with Brixton Corp’s standards.

Ideal candidates are great communicators, organized, and motivated to support customers and internal departments. This role is a hands-on, team-oriented position focused on delivering excellent service and problem solving.

Qualifications

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Good organizational and time-management abilities.
• Ability to listen carefully and understand customer needs.

Responsibilities

• Assist customers with questions, requests, and general inquiries.
• Provide clear, professional, and accurate information about company services.
• Handle customer concerns with patience and a solution-focused approach.
• Maintain organized and accurate customer records.
• Follow up on customer requests when necessary.
• Communicate effectively with internal departments to help resolve customer needs.
• Maintain a professional and welcoming attitude during all customer interactions.
• Support daily customer service and administrative operations.
• Help identify opportunities to improve the overall customer experience.

Skills

Verbal communication

Written communication

Customer-focused

Organizational skills

Time management

Active listening

Job description

Brixton Corp in Baton Rouge, LA seeks a friendly Customer Service Agent to join our team. You will respond to inquiries, provide accurate information, and help ensure high-quality service that aligns with Brixton Corp’s standards.

Ideal candidates are great communicators, organized, and motivated to support customers and internal departments. This role is a hands-on, team-oriented position focused on delivering excellent service and problem solving.