Customer Support Specialist

Gerber Moving & Storage, Inc.; St. Louis (MO); Remote; USD 32,000 - 37,000; Full time

Job summary

Gerber Moving & Storage, Inc. in St. Louis, MO is seeking a Customer Support Specialist for a fully remote, full-time role.

You will handle customer inquiries, respond to calls and emails, assist with bookings, and maintain accurate service records. Entry-level candidates are welcome and paid training is provided; PTO and career growth opportunities are available. This role supports customers nationwide, with competitive hourly pay and paid training.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills
• Strong communication skills
• Reliable internet connection
• Good organizational skills

Responsibilities

• Answer customer inquiries.
• Respond to calls and emails.
• Assist with moving bookings.
• Track service requests.
• Update customer records.
• Provide scheduling updates.

Skills

Basic computer skills

Strong communication skills

Reliable internet connection

Good organizational skills

Previous customer support experience

Familiarity with CRM tools

Tools

CRM tools

Job description

Gerber Moving & Storage, Inc. is hiring a Customer Support Specialist in St. Louis, MO.

Full-time, remote position. Pay: $23-27 per hour. U.S. applicants only. Entry-level candidates welcome.

Duties

• Answer customer inquiries.
• Respond to calls and emails.
• Assist with moving bookings.
• Track service requests.
• Update customer records.
• Provide scheduling updates.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills.
• Strong communication skills.
• Reliable internet connection.
• Good organizational skills.

Extra Skills (Optional)

• Previous customer support experience.
• Familiarity with online CRM tools.

Benefits

• Competitive hourly pay.
• Fully remote work.
• Full-time schedule.
• Paid training.
• Paid time off.
• Career advancement opportunities.

Join Gerber Moving & Storage, Inc. and help customers enjoy a smooth moving experience.