Customer Support Specialist

Gerber Moving & Storage, Inc.; Kansas City (KS); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly wages

Work from home

Full-time employment

Paid training

Paid time off

Professional growth opportunities

Job summary

Gerber Moving & Storage, Inc. in Kansas City, MO is seeking a Customer Support Specialist for a remote, full-time role. Pay ranges from $23 to $27 per hour for U.S. applicants. Duties include responding to emails, handling calls, and updating shipment records.

Qualifications include being authorized to work in the U.S., basic computer skills, strong communication, and reliable internet. Previous CRM familiarity is a plus. Paid training and PTO are offered.

Qualifications

• Proficient communication skills across email and phone
• Basic computer proficiency and reliable internet connection
• Authorized to work in the U.S. and reside in the U.S.
• Strong problem-solving abilities and reliable remote work setup.

Responsibilities

• Respond to client emails.
• Answer incoming calls.
• Assist with moving inquiries.
• Track customer requests.
• Update service records.
• Provide shipment updates.

Skills

Communication

Basic computer skills

Reliable internet

Problem solving

Tools

CRM platforms

Job description

Gerber Moving & Storage, Inc. is seeking a Customer Support Specialist in Kansas City, MO. Full-time, remote position. Pay: $23–$27 per hour. U.S. applicants only. No experience required.

Duties

• Respond to client emails.
• Answer incoming calls.
• Assist with moving inquiries.
• Track customer requests.
• Update service records.
• Provide shipment updates.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer proficiency.
• Good communication skills.
• Reliable internet connection.
• Strong problem-solving skills.

Extra Skills (Optional)

• Previous customer service work.
• Familiarity with CRM platforms.

Benefits

• Competitive hourly wages.
• Work from home.
• Full-time employment.
• Paid training.
• Paid time off.
• Professional growth opportunities.

Join Gerber Moving & Storage, Inc. and support customers throughout their moving experience.