Customer Support Specialist

Gerber moving and storage; Kansas City (MO); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Remote work

Full-time

Paid training

Paid time off

Growth opportunities

Job summary

Gerber Moving & Storage, Inc. in Kansas City, MO is hiring a Customer Support Specialist for a full-time remote role. The position offers hourly pay between $23 and $27, and is open to U.S. applicants without experience requirements.

You will respond to client emails, take calls, help with moving inquiries, track requests, update service records, and provide shipment updates. A reliable internet connection and basic computer skills are essential.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer proficiency.
• Good communication skills.
• Reliable internet connection.
• Strong problem-solving skills.

Responsibilities

• Respond to client emails.
• Answer incoming calls.
• Assist with moving inquiries.
• Track customer requests.
• Update service records.
• Provide shipment updates.

Skills

Good communication skills

Basic computer proficiency

Strong problem-solving skills

Reliable internet connection

Previous customer service work

Familiarity with CRM platforms

Tools

CRM platforms

Job description

Gerber Moving & Storage, Inc. is seeking a Customer Support Specialist in Kansas City, MO. Full-time, remote position. Pay: $23–$27 per hour. U.S. applicants only. No experience required.

Duties

• Respond to client emails.
• Answer incoming calls.
• Assist with moving inquiries.
• Track customer requests.
• Update service records.
• Provide shipment updates.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer proficiency.
• Good communication skills.
• Reliable internet connection.
• Strong problem-solving skills.

Extra Skills (Optional)

• Previous customer service work.
• Familiarity with CRM platforms.

Benefits

• Competitive hourly wages.
• Work from home.
• Full-time employment.
• Paid training.
• Paid time off.
• Professional growth opportunities.

Join Gerber Moving & Storage, Inc. and support customers throughout their moving experience.