Customer Support Specialist

Gerber Moving & Storage, Inc.; Louisville (TN); À distance; USD 32 000 - 37 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Fully remote

Full-time

Paid training

Paid time off

Career growth

Résumé du poste

Gerber Moving & Storage, Inc. in Louisville, KY is hiring a Customer Support Specialist for a fully remote, full-time role. Pay ranges from $23 to $27 per hour. U.S. applicants only; no experience required.

You will answer customer questions, handle calls and emails, track moving requests, and update client records while delivering friendly service and timely updates to customers throughout the moving process.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills.
• Clear communication.
• Reliable internet access.
• Strong attention to detail.

Responsabilités

• Answer customer questions.
• Handle calls and emails.
• Track moving requests.
• Update client information.
• Resolve basic inquiries.
• Coordinate service updates.

Connaissances

Clear communication

Basic computer skills

Strong attention to detail

Reliable internet access

Customer support experience

Familiarity with CRM software

Outils

CRM software

Description du poste

Gerber Moving & Storage, Inc. is hiring a Customer Support Specialist in Louisville, KY. Full-time, remote position. Pay: $23–$27 per hour. U.S. applicants only. No experience required.

Duties

• Answer customer questions.
• Handle calls and emails.
• Track moving requests.
• Update client information.
• Resolve basic inquiries.
• Coordinate service updates.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills.
• Clear communication.
• Reliable internet access.
• Strong attention to detail.

Extra Skills (Optional)

• Customer support experience.
• Familiarity with CRM software.

Benefits

• Competitive hourly pay.
• Fully remote work.
• Full-time schedule.
• Paid training.
• Paid time off.
• Career growth opportunities.

Join Gerber Moving & Storage, Inc. and help customers with their moving and storage needs.