Remote Customer Success & Booking Specialist

Gerber moving and storage; St. Louis (MO); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly pay

Fully remote work

Full-time schedule

Paid training

Paid time off

Career advancement opportunities

Job summary

Gerber Moving & Storage, Inc. is hiring a Customer Support Specialist in St. Louis, MO. This is a full-time remote position paying $23–$27 per hour for U.S. applicants. Entry-level candidates are welcome.

The role involves answering customer inquiries, handling calls and emails, assisting with bookings, tracking service requests, updating records, and providing scheduling updates to ensure a smooth moving experience.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills required.
• Strong communication skills required.
• Reliable internet connection required.
• Good organizational skills required.

Responsibilities

• Answer customer inquiries.
• Respond to calls and emails.
• Assist with moving bookings.
• Track service requests.
• Update customer records.
• Provide scheduling updates.

Skills

Strong communication skills

Basic computer skills

Reliable internet connection

Good organizational skills

Tools

CRM tools

Job description

Gerber Moving & Storage, Inc. is hiring a Customer Support Specialist in St. Louis, MO. This is a full-time remote position paying $23–$27 per hour for U.S. applicants. Entry-level candidates are welcome.

The role involves answering customer inquiries, handling calls and emails, assisting with bookings, tracking service requests, updating records, and providing scheduling updates to ensure a smooth moving experience.