Customer Support Specialist

Gerber moving and storage; Louisville (KY); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Competitive hourly pay

Fully remote work

Full-time schedule

Paid training

Paid time off

Career growth opportunities

Job summary

Gerber Moving & Storage, Inc. in Louisville, KY is hiring a Customer Support Specialist for a fully remote, full-time role. You will answer questions, handle calls and emails, and track moving requests to keep clients informed.

No prior experience is required; the position is open to U.S. applicants only. If you have basic computer skills, clear communication, and reliable internet access, you can join the team and receive paid training, benefits, and opportunities for growth.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills.
• Clear communication.
• Reliable internet access.
• Strong attention to detail.

Responsibilities

• Answer customer questions.
• Handle calls and emails.
• Track moving requests.
• Update client information.
• Resolve basic inquiries.
• Coordinate service updates.

Skills

Clear communication

Strong attention to detail

Basic computer skills

Reliable internet access

Authorized to work in the U.S.

Must reside in the U.S.

Tools

CRM software

Job description

Gerber Moving & Storage, Inc. is hiring a Customer Support Specialist in Louisville, KY. Full-time, remote position. Pay: $23–$27 per hour. U.S. applicants only. No experience required.

Duties

• Answer customer questions.
• Handle calls and emails.
• Track moving requests.
• Update client information.
• Resolve basic inquiries.
• Coordinate service updates.

Qualifications

• Authorized to work in the U.S.
• Must reside in the U.S.
• Basic computer skills.
• Clear communication.
• Reliable internet access.
• Strong attention to detail.

Extra Skills (Optional)

• Customer support experience.
• Familiarity with CRM software.

Benefits

• Competitive hourly pay.
• Fully remote work.
• Full-time schedule.
• Paid training.
• Paid time off.
• Career growth opportunities.