Customer Support Specialist

Egreenservices; Saint Joseph (MO); On-site; USD 59,000 - 80,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible work

Job summary

Advisory Plus Corp in St. Joseph, MO is seeking a Customer Support Specialist to own the funnel from first click to closed-won, driving revenue and delivering reliable follow-through.

Bring 3 years of relevant experience, familiarity with the local market, and a collaborative mindset to draft strong outreach, analyze metrics, and optimize campaigns. We offer equity, health benefits, and flexibility to work where you do your best thinking.

Qualifications

• 3 years of experience in customer support or sales/marketing.
• Familiarity with the St. Joseph market and local sales landscape.
• Ability to collaborate and manage mid-level reviews.

Responsibilities

• Own the funnel from first click to closed-won, top to bottom
• Identify accounts at risk of churn in St. Joseph and win them back
• Analyze campaign metrics and optimize spend against revenue targets
• Test messaging variations and iterate based on performance data
• Draft cold outreach copy for mid-level buyers' inbox

Job description

The Customer Support Specialist role is where Advisory Plus Corp connects Cultural Awareness insight with campaigns that customers actually remember. Put your 3 years of experience to work in a $59,000 - $80,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Own the funnel from first click to closed-won, top to bottom


• Spot which St. Joseph accounts are about to churn and win them back


• Analyze campaign metrics and optimize spend against revenue targets


• Test messaging variations and iterate based on performance data


• Draft the cold-outreach copy that survives a mid-level buyer's inbox

What You'll Bring

• Familiarity with the St. Joseph market and local sales marketing landscape


• The kind of reliability that earns you the hard assignments


• A collaborator who makes the mid-level review feel less like an exam


• Mid-level fluency in Call Center Operations, with SLA Management on your roadmap


• The composure to deliver bad news early and clearly

Advisory Plus Corp has become the customer-obsessed name sales marketing buyers across MO bring up when someone asks who actually knows Cultural Awareness. Our St. Joseph office runs on mutual respect, low ego, and a genuine willingness to help.

We back our team with $59,000 - $80,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

Newly refreshed, this mid-level position in St. Joseph welcomes applicants now.

We're not after perfect, we're after ready, so if that's you,