CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Skillsoft; Pembroke Pines (FL); Remote; USD 35,000 - 48,000; Full time

Job summary

A leading company in the education technology sector is hiring a Customer Support Rep. This remote role involves liaising with clients, managing calls, and maintaining course databases. The ideal candidate will excel in customer service and have a proactive approach in meeting client needs.

Benefits

Medical, dental & vision

Paid Time Off (PTO)

Qualifications

• Experience in customer service or support roles
• Ability to manage client communications effectively
• Familiarity with maintaining operational databases

Responsibilities

• Liaise with clients and ensure their needs are met
• Route or answer all incoming communication from customers
• Maintain student database and recommend course orders based on updates

Job description

Customer Service / Remote] - Anywhere in U.S. / Up to $48K per year / Medical, dental & vision / PTO - As a Customer Support Rep at Skillsoft, you will : Liaise with clients and ensure their needs are met; Route or answer all incoming communication (email, phone, or other) from customers and clients; Maintain student database; Keep up to date on course / curriculum offerings changes to certification tracks and recommend course orders...Hiring Immediately >

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