Customer Support Representative I

V-Soft Consulting Group, Inc.; Holtsville (NY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

V-Soft Consulting Group is seeking a Customer Support Representative I for a client in Holtsville, NY. You will handle customer inquiries, route calls, and provide basic product information in a fast-paced environment.

Ideal candidates have a HS diploma or college background, a light IT background, and at least one year of customer service experience. The role offers comprehensive benefits, a 401(k) plan, and opportunities to grow with a premier firm.

Qualifications

• HS Diploma and College background REQUIRED.
• Light IT background a MUST.
• 1 YR. customer service experience a MUST.

Responsibilities

• Must be able to multi-task in a fast-paced environment and work independently without distractions.

Skills

Customer service

Multi-tasking

Communication skills

Call routing

Education

HS Diploma

College background

Job description

Primary Location

Holtsville, NY

V-Soft Consulting is currently hiring for a Customer Support Representative I for our premier client in Holtsville, NY.

Education And Experience

• HS Diploma and College background REQUIRED
• Light IT background a MUST
• 1 YR. customer service experience a MUST

Knowledge, Skills And Abilities

• Works under close supervision to answer questions regarding company products and services.
• Directs callers to appropriate resources

What You'll Do

Job Responsibilities

• Must be able to multi-task in a fast-paced environment and work independently without distractions

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call [phone].