Customer Support Representative

Elvanx Inc; Fayetteville (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay and benefits

Travel to live events

Job summary

Elvanx Inc is seeking a friendly Customer Support Representative (CSR) to join our growing team in Fayetteville, NC. You will meet customers in person, answer questions, and help them find solutions that fit their needs, driving positive interactions and memorable experiences.

The role offers full-time hours, competitive pay, and opportunities to travel to live events when applicable. Ideal candidates have 1–3 years in customer service and strong communication skills.

Qualifications

• 1–3 years in customer service or related fields.
• Strong written and verbal communication.
• Organized, dependable and detail-oriented.

Responsibilities

• Listen to customer needs and recommend products, upgrades, or solutions.
• Answer questions about pricing and services clearly.
• Meet and exceed individual and team goals.
• Stay knowledgeable about client products and promotions.
• Represent the company with professionalism and enthusiasm.

Skills

Strong communication

Teamwork

Detail-oriented

Positive attitude

Job description

Job Title: Customer Support Representative

Job Type: Full-Time

Join a Growing Team!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you.

We’re expanding our team and looking for a motivated Customer Support Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.

About the Role

As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

What You’ll Do

• Listen to customer needs and recommend products, upgrades, or solutions
• Answer questions about pricing and services with confidence and clarity
• Meet and exceed individual and team performance goals
• Stay knowledgeable about client products and promotions
• Represent our company with professionalism and enthusiasm

What We’re Looking For

• 1–3 years of experience in customer service, hospitality, events, or a related field
• Strong communication skills (written and verbal)
• Ability to think on your feet and stay composed under pressure
• Organized, detail-oriented, and dependable
• Positive attitude and team-first mindset

Why Join Us?

• Competitive pay and benefits
• Opportunities to travel to live events (when applicable)
• Fun, collaborative team culture
• Clear advancement opportunities in customer experience and events
• Exposure to exciting, nationally recognized brands
• A chance to grow your career