Customer Support Pro: Training, Growth & Legendary Service

Uline; Hudson (WI); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance Program

Job summary

Uline is seeking a Customer Support Specialist to join our Minnesota Branch in Hudson, WI. On-site, full-time shifts offer growth through elite training and robust tools designed to build lasting customer relationships and deliver legendary service.

You will become a product and solutions expert, answering questions with speed and accuracy while guiding customers through ordering and account inquiries using world-class technology.

Qualifications

• Strong problem-solving and communication abilities are required.
• Excellent listening and verbal communication skills are essential.
• Willingness to learn and receive training is required.

Responsibilities

• Process customer orders and handle inquiries via phone, email, and chat using Uline technology.
• Answer product, pricing and shipping questions quickly and confidently as a product expert.
• Build and maintain business relationships with customers over multiple channels.
• Understand customer needs and recommend Uline's best solutions.
• Assist customers with navigating Uline's website and online ordering.

Skills

problem-solving

communication skills

listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Customer Support Specialist to join our Minnesota Branch in Hudson, WI. On-site, full-time shifts offer growth through elite training and robust tools designed to build lasting customer relationships and deliver legendary service.

You will become a product and solutions expert, answering questions with speed and accuracy while guiding customers through ordering and account inquiries using world-class technology.