Customer Support & Order Specialist

Coilmaster Corporation; Moscow (TN); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Coilmaster Corporation, part of Marmon Holdings under Berkshire Hathaway, is seeking a Customer Support professional. You will interact with customers by phone and email, process orders, and maintain records while ensuring high-quality, accurate information and timely service.

A teamwork-focused environment supports development and efficiency. Ideal candidates have a basic background in customer service, data entry, and software proficiency, with a high school diploma or GED.

Qualifikationen

• High School Diploma or GED is preferred but not required.
• 3 to 6 months related experience and/or training preferred but not required.
• Knowledge of appropriate software; ability to enter data efficiently and accurately (Microsoft programs).
• Good communication skills with supervisors, management, and production employees.

Aufgaben

• Interact with assigned customers via phone and email.
• Address inquiries and resolve issues to ensure satisfaction.
• Assist with order processing and maintain customer records.
• Handle consignment or service shipment paperwork.
• Escalate complex issues as needed.

Kenntnisse

Customer service

Data entry

Communication

Attention to detail

Teamwork

Ausbildung

High School Diploma or GED

Tools

Microsoft programs

Jobbeschreibung

Coilmaster Corporation, part of Marmon Holdings under Berkshire Hathaway, is seeking a Customer Support professional. You will interact with customers by phone and email, process orders, and maintain records while ensuring high-quality, accurate information and timely service.

A teamwork-focused environment supports development and efficiency. Ideal candidates have a basic background in customer service, data entry, and software proficiency, with a high school diploma or GED.