Production Control Clerk

Coilmaster Corporation; Moscow (TN); On-site; USD 21,000 - 29,000; Full time

Job summary

Coilmaster Corporation, part of Marmon Holdings, is seeking a Production Operations Clerk to provide administrative and operational support within the Production Planning department. The role is cross-functional, covering order processing, document control, logistics and shipping, customer service, and production scheduling support.

Responsibilities include entering orders in the ERP, releasing drawings, arranging shipping, replying to inquiries, and maintaining production logs.

Qualifications

• High School Diploma or equivalent required; 1–3 years in manufacturing, scheduling, planning, or admin support preferred.
• ERP/data entry experience required.
• Proficient in MS Office (Outlook, Excel, Word).

Responsibilities

• Enter and maintain order details in the ERP system and route orders as needed.
• Release engineering drawings and ensure document accuracy and records.
• Prepare shipping paperwork and coordinate shipments between plants.
• Respond to customer inquiries and maintain customer records.
• Create and update daily/weekly production schedules and track progress.
• Perform general administrative duties and communicate schedule changes.

Skills

Organization & Time Management

Communication & Customer Service Mind

Data Accuracy & Documentation

Problem-Solving

Collaboration & Team Support

Confidentiality & Professionalism

Education

High School Diploma

Tools

MS Office

ERP System

Job description

Coilmaster Corporation As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Production Operations Clerk performs a variety of administrative and operational support tasks within the Production Planning department. This role is cross-functional and may be assigned to one or more focus areas, including order processing, document control, logistics & shipping, customer service, and production scheduling support. The clerk ensures accurate and timely workflow execution and serves as a communication link between Production, Customer Service, Engineering, and other internal teams.

Key Responsibilities

Employees in this role may be assigned to one or more of the following focus areas based on business needs:

Order Processing

Enter and maintain order details, schedule changes, and priorities in the ERP system. Review and process customer orders, ensuring accuracy and completeness. Route orders to Engineering or Production as required. Validate parts data and verify product codes.

Document Control

Release engineering prints and technical documents; ensure compliance with requirements. Review assembly drawings, parts lists, and other technical documents for accuracy and completeness. Generate planners, daily reports, and maintain document records.

Logistics & Shipping

Prepare and complete shipping paperwork, including bills of lading, invoices, and customs documents. Coordinate part shipments and logistics between plants and with carriers. Track shipments and update shipment status in the system. Troubleshoot and resolve shipping and freight billing issues.

Customer Service

Respond to customer inquiries and resolve issues. Provide product information and process consignment or service shipment paperwork. Maintain customer records and elevate complex issues as needed.

Production Scheduling Support

Create, update, and distribute daily/weekly production schedules as directed. Maintain production logs, order status boards, and schedule reporting tools. Track progress of orders and elevate delays or issues as needed. Support continuous improvement efforts and workflow documentation accuracy.

General Duties

Perform general administrative duties to support operations and planning. Communicate schedule adjustments, shortages, and customer-driven changes to Production. Work well in a team environment and maintain a clean and safe working environment. Other duties as assigned.

Qualifications

High School Diploma or equivalent required; additional business, admin, or manufacturing coursework preferred. 1–3 years of experience in manufacturing, scheduling, planning, or administrative support preferred ERP/data entry experience required. Proficient in MS Office—especially Outlook, Excel, and Word. Strong attention to detail, accuracy, organization, and follow-through. Able to communicate clearly across multiple departments and shifts. Comfortable working in a fast-paced production environment with shifting priorities.

Competencies

• Organization & Time Management
• Communication & Customer Service Mindset
• Data Accuracy & Documentation
• Problem-Solving
• Collaboration & Team Support
• Confidentiality & Professionalism

Working Conditions

Primarily office setting within a manufacturing facility. Frequent walking to production areas, exposure to moderate noise, and occasional need for PPE. Extended computer use required.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], and please be sure to include the title and the location of the position for which you are applying.

Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.