Customer Support - Odiya + Hindi

Essencea; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Work from home

Job summary

Essencea in the United States is seeking a remote customer support specialist to handle outbound calls and assist customers across bookings, deliveries, payments, and cancellations.

The role requires reliable home internet, a computer or laptop, and the ability to join immediately from a home setup. You will support drivers and keep customers informed with timely updates, working from home on a full-time basis.

Qualifications

• Previous experience in customer support or call center.
• Ability to handle outbound calls professionally.
• Strong communication and problem-solving skills.

Responsibilities

• Handle outbound customer calls professionally.
• Resolve bookings, deliveries, payments, cancellations, and driver support; track orders and provide timely updates.

Skills

Outbound calling

Customer support

Order tracking

Job description

Key Responsibilities

• Handle Outbound customer calls professionally.
• Resolve customer concerns related to bookings, deliveries, payments, cancellations, and driver support. Track orders and provide timely updates to customers.

Required Candidate profile

Preferred candidate profile

• Permanent WORK FROM HOME
• Computer or laptop with Wifi broad band connectivity are mandatory
• Immediate joiners only

Age : 18 to 31 only