Tamil voice process

Essencea; United States; Remote; USD 30,000 - 42,000; Full time

Benefits offered by this job

Provident fund

ESI

Work from home

Job summary

Essencea is seeking a remote-based customer support representative in the United States to handle inbound calls and resolve issues related to bookings, deliveries, payments, cancellations, and driver support. You will track orders and provide timely updates to customers to ensure smooth service experiences.

The role is permanently remote with fast-moving start dates; reliable home internet is required. This position offers a work-from-home arrangement with standard company benefits and ongoing

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer concerns related to bookings, deliveries, payments, cancellations, and driver support.
• Track orders and provide timely updates to customers.

Job description

Key Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer concerns related to bookings, deliveries, payments, cancellations, and driver support.Track orders and provide timely updates to customers.

Preferred candidate profile

• Permanent WORK FROM HOME
• Computer or laptop with Wifi broad band connectivity are mandatory
• Immediate joiners only
• Age : 18 to 31 only

Perks and benefits

• Provident fund
• ESI
• Permanently work from home