Customer Support & Invoicing Lead

Motorola Solutions; United States; Remote; USD 80,000 - 90,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match 10

Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave and more!

Job summary

Motorola Solutions is seeking an ACSM to manage the overall success of customer operations and relationships with Motorola subcontractors. The role focuses on invoicing and customer support, with responsibilities to sustain critical network operations.

The position requires a high school diploma or higher and 3+ years in a technical customer support or public safety setting, with U.S. work authorization.

Qualifications

• Proficiency in Microsoft Office and Google Suite.
• 3+ years of experience in Technical Customer Support or Public Safety environment.
• Legal authorization to work in the U.S. indefinitely is required.

Responsibilities

• Oversee account invoicing and customer billing relationships.
• Support other team members and functions to sustain vital network operations.
• Coordinate with Motorola Subcontractors and internal teams to ensure program success.

Skills

Microsoft Office

Google Suite

Education

High School diploma

Associate's degree

Bachelor's degree

Job description

Motorola Solutions is seeking an ACSM to manage the overall success of customer operations and relationships with Motorola subcontractors. The role focuses on invoicing and customer support, with responsibilities to sustain critical network operations.

The position requires a high school diploma or higher and 3+ years in a technical customer support or public safety setting, with U.S. work authorization.