Customer Support Engineer Automation - San Jose CA

Amada; Concord (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Major Medical and Hospitalization

Pharmacy

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Uniform, laptop, cellphone, toolbox

Job summary

Amada is seeking a skilled field service technician for the Concord, CA area. You will troubleshoot mechanical, hydraulic, pneumatic, electrical and control systems at customer sites, install equipment, and provide on-site training. Daily reporting and regular travel within the territory are required.

A 4-year Electronics degree (or 2-year related degree with experience) is preferred. You will lift up to 50 lbs, use tools and test equipment, and work with Amada software for line control.

Qualifications

• 4-year Electronics degree or 2-year related degree with experience preferred.
• Must be able to lift up to 50 lbs.
• Willingness to travel within assigned territories.
• English communication required.

Responsibilities

• Install, service and support equipment at customer sites.
• Complete daily service reports and weekly expense reports.
• Travel within assigned territories.
• Follow safety and quality standards.

Skills

Troubleshooting

Electrical repair

Hydraulic systems

Pneumatic systems

Control systems

Oscilloscope use

Volt/Ohm meter

Windows OS

Read drawings

Customer service

Education

4-year Electronics degree

2-year related degree

Tools

Volt/Ohm meter

Oscilloscope

Hand tools

Windows OS

Job description

Requisition Number: CUSTO002721

• Full-Time

Locations

Showing 1 location

Concord, CA
Concord, CA 94522, USA

Description

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

• None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory: San Jose, CA

PAY RATE: $30.00 /HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:
LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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