Customer Support and Sales Representative

HR Synergy; Nashua (NH); On-site; USD 42,000 - 60,000; Full time

Job summary

HR Synergy is seeking a energetic Customer Support and Sales Representative to join a dynamic team in the Nashua showroom. You will greet visitors, handle inquiries, and help customers select cabinetry, countertops, fixtures, and finishes based on preferences and budget.

You will use in-house design software and standard productivity tools like Outlook, Word, and Excel to prepare orders, coordinate deposits and deliveries, and draft contracts.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple priorities and projects.
• Interest in design is preferred.
• Willingness to learn and grow in home design/remodeling space.

Responsibilities

• Greet showroom visitors.
• Answer incoming calls and customer inquiries.
• Assist customers in selecting cabinetry, countertops, fixtures, and finishes by understanding preferences, needs, and budgets.
• Utilize in-house design software and productivity tools such as MS Outlook, Word, and Excel.
• Order materials by preparing sales and purchase orders.
• Coordinate deposits, payments, and material deliveries.
• Draft project contracts.
• Schedule material delivery and installations.
• Process warranty and return forms.

Skills

Customer service

Sales

Communication

Multitasking

Teamwork

Tools

Outlook

Word

Excel

Design software

Job description

Our client is seeking an energetic and motivated Customer Support and Sales Representative to join their dynamic team.

The customer support and sales representative plays a key role in delivering personalized services and supporting daily operations at our showroom.

In this role you will:

• Greet showroom visitors
• Answer incoming calls and customer inquiries
• Assist customers in selecting cabinetry, countertops, fixtures, and finishes by understanding their preferences, needs, and budgets
• Utilize in-house design software and productivity tools such as MS Outlook, Word, and Excel
• Order materials by preparing sales and purchase orders
• Coordinate deposits, payments, and material deliveries
• Draft project contracts
• Schedule material delivery and installations
• Process warranty and return forms

The ideal candidate should have exceptional customer service and communications skills with an ability to manage multiple priorities and projects. An interest in design is preferred, with a willingness to learn and grow in the home design and remodeling space. Flexible work hours with some Saturday availability to meet customer needs.

Bring your enthusiasm and customer service excellence to their collaborative environment where your contributions will truly make a difference.