Customer Support

Pleasant-View-Farms-Inc; Somers (CT); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Pleasant-View-Farms-Inc in Somers, CT is seeking a Farm Customer Support specialist to assist both the feed store and hay deliveries. The role blends outdoor, hands-on tasks with clerical duties and face-to-face customer service in a hybrid setting.

You will load feed and hay, pull and pack orders, enter orders into the computer, and support customers with clear communication. A reliable, customer-focused mindset is essential for success.

Responsibilities

• Running equipment on PVF property to help with larger hay/straw pickups.
• Accurately select and pull bagged feed/products to fulfill customer orders.
• Comfortable working in a fast-paced environment that splits time between an office setting and a warehouse/yard.
• Enter customer orders into the computer system efficiently.
• Basic computer proficiency for order entry and administrative tasks.
• Strong communication and interpersonal skills for helping customers.
• Helping with hay deliveries. Driving PVF trucks to customers to unload hay.
• Any additional support that might be needed.

Job description

Benefits:

• 401(k)


• 401(k) matching


• Competitive salary


• Dental insurance


• Employee discounts


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

Position Overview

We are seeking a reliable, customer-oriented Farm Customer Support to support both our feed store and hay deliveries. This hybrid role balances physical outdoor tasks (like loading feed and hay) with clerical duties and face-to-face customer service.

Schedule & Hours

• Hours: Monday to Friday, 8:00 AM - 5:00 PM


• Availability: Occasional Saturday (8:00 AM - 2:00 PM) shifts may be required based on business needs.

Key Responsibilities

• Running equipment on PVF property to help with larger hay/straw pickups.


• Accurately select and pull bagged feed/products to fulfill customer orders.


• Comfortable working in a fast-paced environment that splits time between an office setting and a warehouse/yard.


• Enter customer orders into the computer system efficiently.


• Basic computer proficiency for order entry and administrative tasks.


• Strong communication and interpersonal skills for helping customers.


• Helping with hay deliveries. Driving PVF trucks to customers to unload hay.


• Any additional support that might be needed.