Receptionist

Agri-power Inc; Hopkinsville (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Agri-power Inc is seeking a friendly receptionist to greet visitors, answer multi-line phone system, and direct calls to the right department. You will contribute to a welcoming atmosphere reflecting the company’s commitment to quality service.

The role requires basic computer skills, proficiency with Microsoft Office, and strong communication. One year of customer service experience is preferred, with a focus on teamwork and problem-solving to ensure customer satisfaction.

Qualifications

• 1+ years in customer service
• Familiar with working on a computer for work-related purposes
• Familiarity with farm equipment/agriculture a plus, but not a requirement

Responsibilities

• Answer phones in a courteous and polite manner, direct to the appropriate department/personnel as needed.
• Greet incoming customers with a smile and escort to the appropriate department.
• Pay close attention to customer’s needs and take reasonable measurements to ensure complete satisfaction.
• Receive USPS mail; sort and distribute appropriately.
• Maintain and file documents and invoices.
• Regularly operate standard office equipment (ex. Fax machine, copier).
• Maintain cleanliness and organization of reception area and sales floor.
• Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.
• Complete all other tasks as assigned by leadership.

Skills

Microsoft Office

Interpersonal skills

Written and oral communication

Active listening

Professional appearance

Organizational skills

Basic computer skills

Team mindset

Customer-focused mindset

Education

High School Diploma or Equivalent

Job description

Description

SUMMARY/OBJECTIVE:

This position greets visitors, answers a multi-line phone system, and directs calls to appropriate department/personnel. Creates an environment that promotes a feeling of importance in every customer. Will perform the following tasks in a way that reflects H&R Agri-Power’s mission to provide quality products/service at a fair price to afford a reasonable return on assets.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Answer phones in a courteous and polite manner, direct to the appropriate department/personnel as needed.
2. Greet incoming customers with a smile and escort to the appropriate department.
3. Pay close attention to customer’s needs and take reasonable measurements to ensure complete satisfaction.
4. Receive USPS mail; sort and distribute appropriately.
5. Maintain and file documents and invoices.
6. Regularly operate standard office equipment (ex. Fax machine, copier)
7. Maintain cleanliness and organization of reception area and sales floor.
8. Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.
9. Complete all other tasks as assigned by leadership.

Requirements

EDUCATION/EXPERIENCE:

• High School Diploma or Equivalent.
• 1+ years in customer service.
• Familiar with working on a computer for work-related purposes.
• Familiarity with farm equipment/agriculture a plus, but not a requirement.

QUALIFICATION REQUIREMENTS:

• Proficient in Microsoft Office
• Strong interpersonal skills
• Exceptional written and oral communication skills
• Effective listening and problem-solving skills.
• Ability to maintain a professional appearance and demeanor
• First-rate organizational skills
• Basic computer skills
• Able and willing to work in a team setting
• Become and remain flexible to various job tasks
• Possess a customer focused mindset

PHYSICAL REQUIREMENTS:

• Able to sit for long periods of time.
• Able to hear clearly over the phone or in-person
• Able to move around building and grounds