Customer Success & Support Specialist

ExtendMyTeam; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

ExtendMyTeam is looking for a Customer Support Specialist to join their operations team in Austin, Texas. The ideal candidate will provide exceptional support by resolving customer inquiries and ensuring information accuracy across systems.

This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. A Bachelor's degree and 1+ years of customer support experience are preferred. Enjoy a collaborative workspace with room for growth.

Qualifications

• 1+ years of experience in customer support or related role.
• Strong attention to detail and organizational skills.
• Self-motivated with a positive attitude.

Responsibilities

• Respond to customer inquiries through email and other support channels.
• Research customer issues and provide solution-oriented support.
• Collaborate with internal teams to resolve customer issues.

Skills

Customer support experience

Excellent communication skills

Attention to detail

Problem-solving skills

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Google Sheets

Job description

ExtendMyTeam is looking for a Customer Support Specialist to join their operations team in Austin, Texas. The ideal candidate will provide exceptional support by resolving customer inquiries and ensuring information accuracy across systems.

This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. A Bachelor's degree and 1+ years of customer support experience are preferred. Enjoy a collaborative workspace with room for growth.