Customer Success Strategy & Enablement Manager

PayPal; Austin (TX); Hybrid; USD 118,000 - 174,000; Full time

Benefits offered by this job

Hybrid work model

Healthcare coverage

Generous paid time off

Financial wellness resources

Job summary

PayPal is seeking a skilled sales operations partner to optimize the sales team through advanced data analysis, detailed reporting, and cross-department coordination. You will streamline processes, prepare executive-level insights, and support revenue growth while maintaining strong client relationships.

The role emphasizes collaboration with sales, customer success, and product teams, with a balanced hybrid work model that includes time in the office and at home.

Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Identify issues and recommend best practices to enhance sales team efficiency and effectiveness.
• Lead functional projects and programs, ensuring successful outcomes through effective coordination and collaboration.
• Prepare detailed sales reports and presentations, offering valuable insights to support decision-making.
• Maintain strong relationships with clients, addressing their needs and ensuring their satisfaction with PayPal's offerings.
• Foster a culture of continuous improvement within the customer success team, promoting professional development and growth.

Education

Bachelor’s degree or equivalent

Job description

PayPal is seeking a skilled sales operations partner to optimize the sales team through advanced data analysis, detailed reporting, and cross-department coordination. You will streamline processes, prepare executive-level insights, and support revenue growth while maintaining strong client relationships.

The role emphasizes collaboration with sales, customer success, and product teams, with a balanced hybrid work model that includes time in the office and at home.