Customer Success & Sales Enablement Manager

PayPal; Chicago (IL); On-site; USD 118,000 - 174,000; Full time

Benefits offered by this job

Generous paid time off

Healthcare coverage for you and your…

Resources to create financial security

Belonging and inclusive culture

Job summary

PayPal in Chicago, IL, seeks a seasoned sales operations professional to act as a strategic thought partner, enhancing efficiency and data-driven decision making across the sales organization. You will lead reporting, coordinate with product, finance, and customer success, and maintain strong client relationships to drive revenue growth.

This role emphasizes continuous improvement and cross-team collaboration in a fast-paced payments environment.

Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Responsibilities

• Identify issues and recommend best practices to enhance sales team efficiency and effectiveness.
• Lead functional projects and programs, ensuring successful outcomes through effective coordination and collaboration.
• Prepare detailed sales reports and presentations, offering valuable insights to support decision‑making.
• Maintain strong relationships with clients, addressing their needs and ensuring their satisfaction with PayPal’s offerings.
• Foster a culture of continuous improvement within the customer success team, promoting professional development and growth.

Education

Bachelor's degree or equivalent

Job description

PayPal in Chicago, IL, seeks a seasoned sales operations professional to act as a strategic thought partner, enhancing efficiency and data-driven decision making across the sales organization. You will lead reporting, coordinate with product, finance, and customer success, and maintain strong client relationships to drive revenue growth.

This role emphasizes continuous improvement and cross-team collaboration in a fast-paced payments environment.